Quality & Service

At Direct Wire & Cable, quality and service are more than just buzzwords. We see them as the foundation of our success. Every day we set out to exceed our customers’ expectations through industry-leading innovation, state-of-the-art technology, and above all else, our employees’ commitment to our vision. And we do this with what we like to call…

The Quality Objectives Process.

Made up of four principles, the Quality Objectives Process (QOP) gives us a template we can use to fulfill on any and all of our customers‘ requests — whether they are standard or unique.

Listen / Solve / Deliver / Support

On paper it might look simple, but its implementation is far from that. It’s exciting, satisfying, and rewarding. It helps us understand and deliver for our customers, which makes everyone happy. It pushes us to come up with new ideas and ways to make our factory more efficient and sustainable. It challenges us to keep up with the requests of the industry.

It’s what we’ve been doing since the beginning, and we have no plans to stop now. So why not give us a call with your needs, and find out just how much we can help you…

Call 1-800-233-3848 today.

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